FAQ

Frequently Asked Questions ?

Charging & Battery

How do I charge the night light ?
Simply plug in the included USB-C cable and charge from any standard USB port.

How long does the battery last ?
Up to 8 hours on a single charge, depending on brightness and usage.

How long does it take to charge fully ?
Around 2–3 hours for a full charge.

Can it be used while charging ?
Yes, it can safely be used while plugged in.

Does it come with a charging cable ?
Yes, a USB-C charging cable is included in the box.

Safety & Materials

Is it safe for children and toddlers ?
Yes, it’s designed with child-safe, non-toxic materials for peace of mind.

Does it get hot ?
No, it stays cool to the touch even after long use.

Is it safe to use overnight ?
Absolutely. It’s designed for all-night use in kids’ rooms.

Are there any small parts ?
No loose or small parts — it’s completely child-friendly.

Sleep & Features

Does it make sound or music ?
No, it is completely silent for uninterrupted sleep.

Is the light too bright for bedtime ?
No, it gives off a soft, calming glow designed for sleep.

Can you adjust the brightness ?
Yes, brightness levels can be adjusted to suit your child’s comfort.

Does it have a timer ?
Yes, it includes a built-in timer for automatic shut-off, when that mode is chosen.

Is it good for bedtime routines ?
Yes, it’s perfect for helping children wind down and feel safe at night.

Durability & Design

Is it durable ?
Yes, it’s made to handle everyday drops and rough handling.

Will it break easily ?
No, it’s designed for kids and built to last.

What is it made from ?
Soft, high-quality, child-safe materials.

Is it just a night light or also a toy ?
Both — it’s a comforting bedtime companion and a playful character.

Orders & Support

How long does delivery take in South Africa ?
Delivery typically takes 8-11 business days.

Do you offer returns ?
Yes ! We offer hassle-free returns for eligible items that meet the conditions outlined in our Return & Refund Policy.

What if my item arrives damaged ?
We're sorry ! If your item arrives damaged or faulty, please get in touch within 7 days, and we'll sort it out.

Bonus

Who is this perfect for ?
Perfect for babies, toddlers, and young kids who need comfort at bedtime. The gentle glow is also ideal for night feeds, bottle making and late-night diaper changes.

Is this a good gift ?
Yes, it’s one of our most loved gift items for birthdays and baby showers.