Shipping policy
Shipping Policy
Last updated: 2 August 2026
Thank you for shopping with Snooze Crew. We are committed to delivering your order safely and keeping you informed every step of the way.
1. Shipping Locations
We currently deliver throughout South Africa.
At this time, we do not offer international shipping.
2. Processing Time
Orders are typically processed within 2–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
Estimated delivery time:
- South Africa: 8–11 business days
Delivery times are estimates and may vary due to courier schedules, weather conditions, public holidays, or other unforeseen circumstances.
4. Shipping Costs
Shipping costs are calculated at checkout.
We offer FREE nationwide delivery on all orders over R1000.
5. Order Tracking
Once your order has been dispatched, you’ll receive an email with your tracking information (where available), allowing you to follow your parcel’s journey.
6. Delivery Information
Please ensure that your delivery address, contact number, and email address are correct before completing your order.
Snooze Crew cannot be held responsible for delays caused by incorrect or incomplete delivery information.
7. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your parcel.
Where possible, include photographs so we can investigate and resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping or your order, please contact us:
Snooze Crew
Email: snoozecrew2026@gmail.com
Website: https://snoozecrew.co.za
