Privacy policy
Terms & Conditions
Last updated: 2 August 2026
Welcome to Snooze Crew. By accessing or using our website (https://snoozecrew.co.za), you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
- Information We Collect
When you visit our website or place an order, we may collect:
- Your name
- Email address
- Phone number
- Delivery and billing address
- Payment information (processed securely by our payment provider)
- Order history
- Device and browser information
- IP address and website usage information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about your purchases
- Provide customer support
- Improve our website and shopping experience
- Prevent fraud and protect our business
- Send promotional emails if you have chosen to receive them
3. Payment Security
All online payments are processed securely through trusted third-party payment providers.
Snooze Crew does not store your debit or credit card details.
4. Sharing Your Information
We only share your information when necessary, including with:
- Shopify (our eCommerce platform)
- PayFast and other secure payment providers
- Courier companies delivering your orders
- Service providers who help operate our business
We never sell your personal information.
5. Cookies
Our website uses cookies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies in your browser at any time, although some website features may not function correctly.
6. Marketing Communications
If you subscribe to our newsletter, we may send you updates about:
- New Snooze Crew characters
- Product launches
- Promotions
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
8. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request corrections
- Request deletion where applicable
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator of South Africa if you believe your information has been misused.
9. Third-Party Services
Our website may contain links to third-party websites or services. Snooze Crew is not responsible for the privacy practices of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Snooze Crew
Email: snoozecrew2026@gmail.com
Website: https://snoozecrew.co.za
